Many of those polled admitted to using a combination of these tools, however, as one tool may only fit a specific business need or serve a unique part of the organization. 46% of respondents said they are using MS Teams, 29% Zoom, 10% Slack, 5% Trello, 5% Gsuite, and the remaining 5% spread out over Asana, Monday, and Webex Teams. Best Online Collaboration Tools in 2020 for IT Teamsĭuring Spicework’s annual conference, Spiceworld, our product expert asked Spiceheads what collaboration tools they are using, if they are satisfied, and what features are most important. Below we have outlined some of the most common collaboration tools that teams are using to communicate effectively and, ultimately, find balance in a work-from-home lifestyle.
When separated from colleagues, teams can feel distant and unmotivated or find it hard to stay focused. Too many channels of communication or documentation are ineffective, and IT professionals are starting to feel fatigued by never feeling quite “in the know” with business decisions that are happening in real-time. These collaboration features are either built in with the core features of the communications software or integrate with third-party tools.Įssentially, communication is talking about a project, whereas collaboration is actually completing that project with your teammates.The Collaboration Challenges of Remote WorkĪ key topic of conversation that comes up again and again with our customers is the challenge of collaboration in a remote work environment. On the flip side, most communications tools are integrated with collaboration tools to increase user engagement through live chat, email, text messaging, and file-sharing. Communication is a component of collaboration, but in order to truly collaborate, users must be able to share work with one another in order to create a finished project, which isn’t always possible with communication-only tools. Zoom side-by-side.Ĭollaboration and communication tools are similar, but not exactly the same. To help you make a decision, we’re comparing Microsoft Teams vs. While it’s not a true apples-to-apples comparison, since Microsoft Teams is a collaboration tool and Zoom is a communication tool, they do have a lot of overlap in terms of their capabilities, so it’s completely understandable that you may be deciding between these two options. Users also said they were likely to recommend these tools.
Both have high overall ratings, including high ratings for ease of use, customer service, value for money, and functionality.
Microsoft Teams and Zoom are popular tools among users.
0 kommentar(er)
